Each program we provide our clients is unique to the needs of that
client. Customization is the corner stone of providing a relevant
progam in general we concentrate on two main programs with
certification for each participant who completes and passes the
exam at the end of the program.
>>> HOSPITALITY ENGLISH PROGRAM
>>> RETAIL SALES ENGLISH PROGRAM
>>> CORPORATE ENGLISH PROGRAM
Since each program is customized the length of our programs can
be from 1 month to 9 months depends on the resources of our client
and the time that participants have available. We recommend that 24
sessions of 80 minutes per session is a reasonable time frame for
participants to establish results. A typical program would last from
8 to 12 weeks depending on a 2 or 3 sessions a week schedule of the
total 32 hours.
Classes would minimally attend of 10 to 16 participants. Others sizes can
be considered by ideally a program is more effective with smaller group
much easier to manage.
All required materials, teaching tools and books are provided to the
The client is always the starting point for our work. We interview all
participants, and then plan a course to suit each individuals level of
ability and specific requirements, we will also visit your company to
help you assess your language training needs.
Because we strive to achieve excellence in all we do, every instructor
and course consultant is responsible for ensuring we deliver the highly
trained standards we promise. This level of quality control is one of the
reasons why so many clients come back to us.
At the Hotelier Agency we use the most up-to-date training aids to help
improve comprehension, listening and pronunciation. We do also ask
participants to bring along their own corporate literature and product
information so we can use it as a relevant source material in lessons.
All our client access to our wide range of resources either during class,
or in their spare time.
We welcome all feed back if you are not 100 % satisfied with our service,
we encourage you to tell us immediately, so we can put it right, we also
conduct assessments during the course and upon completion, so we can
monitor your progress continuously.
Both during and after the course, all clients receive personal language
reports detailing how well they have progressed in their target
language area. This records not only charts the progress you have
made during your program, but enables us to design a follow up course,
if you decide to continue your studies in the future .